Honda is known for product quality and “value for the money spent.” However, product quality alone is not enough to ensure customer satisfaction, owner loyalty, or future sales. This is why we are focused on a Continuous Improvement Process at Honda of Lincoln. Simply put, how was your experience and how can we improve?
Below is a list of reviews from some of the many review sites our customers have visited. These websites allowed them to answer questions about our store, our staff, our process’s and a variety of things that may have affected their purchase, service or parts experience.
Always have a good experience. Knowledgeable staff. My Honda I bought from them has 150,000+ miles on it and have never had an issue.
I made a couple visits to find a car that was a good fit. The sales staff (Brian K.)was helpful and not pushy. I had time to take some test drives, think about it and eventually make what I felt was the best decision for me.
I had a good experience with Brian. He wasn't pushy, but he was helpful and informative over the course of a couple visits. Eventually we found a vehicle that was a good fit for me and I'd recommend to anyone shopping for a car.
They are always prompt, kind, don't frown when they see my messy interior, always answer my questions fully and if do not know will have actual Mechanic tell you how what works and why needing repair. They don't mind you getting in showroom cars and adjusting mirrors and such. They also have BIG Tasty cookies while you wait. #1 THEY DON'T GIVE YOU HARD SELL AND DON'T PLAY SALESMAN GAMES TO KEEP YOU WAITING AS YOU HAGGLE PRICE. PRODUCT SPEAKS FOR ITSELF REALLY. WHILE I try to focus on buying products made in USA. I don't like being gouged on price and sales techniques. TY. Honda
Made appointment on line - simple. Service adviser confirmed via phone - unexpected. Recommended a needed service in addition to requested work - appreciated. Staff contacts - friendly. Cost - reasonable. Overall experience - excellent.
Great dealer and great services. We enjoyed working with Russ. Very knowledgeable,honest and patience trying to cover all our requests and needs. Thank You!
Honda of Lincoln does a great job with all parts of dealership from sales to service. It’s always fast easy and convenient. They also have customers best interest in mind!!
Brian was awesome to work with. I came in several different times and he was never pushy. Helped me pick out the car that worked best for me!
I keep coming back to Honda & this dealership. Professional in every way! They cover all bases & are not pushy. Friendly, knowledgeable, and very reliable! I live an hour away & always stop here for service & support! I am pleased to be getting into my new 2018 Civic !